Please read these terms carefully before using our website and services.
Last updated: June 2026
By accessing or using the flux-thread website ("Site") and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Site or services.
flux-thread provides pet care services including but not limited to grooming, dog walking, pet sitting, boarding, and training. Services are subject to availability and may vary by location.
When you submit a booking request through our website, you are making an enquiry that is subject to our confirmation. A booking is not confirmed until you receive written confirmation from us.
We request at least 24 hours notice for cancellations. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. For boarding services, we require 48 hours notice.
Payment terms will be communicated at the time of booking confirmation. We reserve the right to require payment in advance for certain services.
When using our services, you agree to:
We commit to:
We reserve the right to refuse or terminate service if we believe a pet poses a risk to our staff, other animals, or itself. If your pet becomes ill or injured while in our care, we will attempt to contact you immediately. In an emergency, we may seek veterinary care on your behalf, and you agree to reimburse us for any reasonable costs incurred.
While we take every precaution to ensure your pet's safety and wellbeing, we cannot be held liable for:
Our liability for any claim arising from our services is limited to the amount paid for the specific service in question.
All content on this website, including text, images, graphics, and logos, is the property of flux-thread or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
We endeavour to ensure that information on our website is accurate and up to date. However, we do not warrant that all information is complete, accurate, or current. Prices and availability are subject to change without notice.
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites and encourage you to review their terms and privacy policies.
When using our website, you agree not to:
You agree to indemnify and hold harmless flux-thread, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services following any changes constitutes acceptance of the revised terms.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms of Use, please contact us at:
flux-thread
47 Westfield Lane
Bristol, BS8 4TQ
United Kingdom
Email: [email protected]