How we collect, use, and protect your personal information.
Last updated: June 2026
flux-thread ("we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect personal information that you voluntarily provide when you:
This information may include your name, email address, postal address, and details about your pets.
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
We use the information we collect to:
We process your personal data based on:
We do not sell your personal information to third parties. We may share your information with:
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Booking records are typically retained for six years following the completion of services.
Under data protection legislation, you have the right to:
To exercise these rights, please contact us using the details provided below.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
If you have questions about this Privacy Policy or our data practices, please contact us at:
flux-thread
47 Westfield Lane
Bristol, BS8 4TQ
United Kingdom
Email: [email protected]